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FAQ

Can I track my shipment?

Yes. Once your order has been shipped, you will receive a tracking code.

How do I get a tracking code for my shipment?

Once your order has been shipped, we will email you a tracking code.

Is my shipment insured?

All our shipments are insured. If something happens to the products in transit, the logistics company and Elpheco Shop will process a reclamation in a normal manner.